Ken Day of Plumb Crazy Plumbing
As Ken Day of Plumb Crazy Plumbing worked alongside his dad doing plumbing as a teenager, he had no idea it would one day turn into his life-long profession.
“I grew up helping my dad, who did plumbing on the side,” Day said. “I learned a lot from him about hard work and plumbing came natural to me.”
Day has been working in the plumbing business for more than 20 years. He started out doing new home plumbing but decided he enjoyed the relationships that come with repeat customers, which is why he started Plumb Crazy Plumbing 10 years ago.
“I used to do new construction and new home plumbing,” said Day. “But as time has gone by, I’ve found I enjoy the relationship with each of my customers, and that doesn’t come when you do new construction.”
Day says that one benefit of owning his own small business is he gets to be the one to take customer calls and go to their homes to do the work himself. He loves being able to help his customers personally and values the lasting relationships.
“If someone calls and they need help, I feel the need to go help them,” said Day. “Sometimes I find myself going out at all sorts of times to help customers. I like going out to help them, though. It gives me the satisfaction of knowing I helped them when they needed it.”
This timely, personable service is what separates Ken Day from his competitors.
“There are a lot of plumbers out there who in some ways take advantage of their customers. I do a fair, honest job,” said Day. “I care more about building a long-lasting relationship with my clients than making a quick buck.”
Many big plumbing companies send out different technicians who may or may not be properly trained. With every call to Plumb Crazy Plumbing, Ken Day is the owner and master plumber customers get for every job.
“You call me, you get me,” said Day. “You get a master plumber and company owner on the job every time. My customers will always have me working for them.”
Day wants his customers and potential clients to know they will always receive top-notch personable service with Plumb Crazy Plumbing.
“If you want a fair, honest plumber, then I’m your guy,” said Day. “I do what the big companies do with modern equipment and a personal small business touch.”